What are the primary features of Nuance Management Center Cloud Subscription?
Cloud Administration – Manage Dragon users and settings through browser access.
User Management – Control accounts, profiles, groups, and permissions centrally.
Usage Reporting – Monitor adoption, activity, and speech usage clearly.
Shared Customization – Distribute vocabularies, commands, and auto-texts efficiently.
IT Efficiency – Reduce local infrastructure and simplify administrative workload.
Workflow Excellence – Sustains scalable speech productivity across managed organizations.
Central Console — Administer all Dragon Group clients centrally.
Cloud Hosting — Nuance runs the server; no local install.
User Management — Build sites, groups, accounts, and permissions.
License Control — Assign, reclaim, and monitor Dragon licenses.
Usage Reporting — Track adoption and export data for review.
Important — Dragon speech recognition licenses are not included.
Nuance Management Center Cloud Subscription is the Nuance-hosted console for administering an organization's Dragon Group speech recognition. It centralizes user, license, and customization management without requiring your own server.
No Server — Nuance hosts the console, not you.
Central Licensing — Grant, revoke, and redistribute Dragon licenses.
Usage Reporting — See who uses Dragon and how much.
Shared Customization — Push words and commands to every client.
Roaming Profiles — Speech profiles follow users between workstations.
SSO Support — Sign in through Active Directory credentials.
It is a web-based console that lets administrators manage an entire organization's Dragon Group deployment from one place. From the console you create sites, groups, and user accounts, allocate licenses, and share custom words, commands, and Auto-Texts across every client with a single update. Administrators can also view usage reporting to see how often Dragon is used and by whom. Only usage data, not dictation content, is sent to the server, so document confidentiality is preserved.
It is built for IT administrators who run multi-user Dragon deployments such as Dragon Professional Group, Dragon Legal Group, or Dragon Law Enforcement across a business or agency. Instead of configuring each desktop separately, administrators manage settings at the user, site, group, or enterprise-wide level, which keeps vocabulary and commands consistent across teams. It scales to any number of licenses, so a firm can add users and redistribute licenses as staff change. For a single Dragon user on one machine, this central console adds little value.
With the Cloud Subscription, Nuance hosts and maintains the NMC server, so you do not procure, install, or patch your own Windows Server and SQL database. Nuance performs the initial setup and sends you the console URL, and database backups are handled on the hosted side. The on-premise option provides the same administration features but places server hosting, updates, and backups on your own IT team. Both models manage the same objects and require port 443 to be open for client communication.
| Feature | Cloud Subscription | On-premise Server |
|---|---|---|
| Nuance hosts server | ✓ | ✕ |
| Own Windows Server needed | ✕ | ✓ |
| Server backups | Nuance-managed | Self-managed |
| Central user and license admin | ✓ | ✓ |
| Usage reporting and export | ✓ | ✓ |
| Local Authenticator for SSO | Required | ✕ |
No. Nuance Management Center is an administration layer only; it does not include or perform Dragon dictation. To use it, each user must already have a licensed, current Dragon Group client installed on their desktop, and NMC then manages those clients centrally. Buyers moving up from individual Dragon editions should note that NMC administers Group editions, not consumer single-user versions. Treat this product as the management console you add on top of an existing Dragon Group deployment.
Yes. Users can authenticate with their existing Active Directory credentials instead of a separate NMC password. With the Nuance-hosted cloud server, single sign-on requires you to install a Local Authenticator on a local server that both the NMC server and Dragon clients can reach; the on-premise server does not need it. Nuance Management Center does not support self-signed certificates, so plan for a valid SSL certificate during setup.
It centrally manages Dragon Group deployments, including Dragon Professional Group, Dragon Legal Group, and Dragon Law Enforcement, as well as Dragon Medical environments. This lets a mixed organization administer professional and specialized editions from the same console.
Usage data can be filtered and exported to a spreadsheet, which helps evaluate adoption, reassign underused licenses, and meet reporting requirements. Only usage data is sent to the server; dictation content is not, so what users actually dictate stays off the management platform.
| Operating Systems | Windows Server 2019: Standard / Datacenter Windows Server 2016: Essentials / Standard / Datacenter Windows Server 2012 R2: Foundation / Essentials / Standard / Datacenter Windows Server 2012: Foundation / Essentials / Standard / Datacenter |
| Processor | Quad-Core server with 2 GHz CPU for Local Authenticator. Dual-Core 2 GHz CPU for Nuance NCC AD Integration Service. |
| Memory RAM | 8 GB minimum RAM for Local Authenticator. 4 GB minimum RAM for Nuance NCC AD Integration Service. |
| Hard Disk | 4.0 GB disk storage for Local Authenticator. 4 GB free space for rolling logs for Nuance NCC AD Integration Service. |
| Display | Standard display compatible with the respective operating system. |
| Special Features | Cloud-hosted Nuance Management Center administration console. Centralized Dragon client management. Active Directory single sign-on support. Local Authenticator service for cloud-hosted NMC authentication. Windows integrated authentication. HTTPS authentication with TLS 1.2 support. Nuance NCC AD Integration Service for user provisioning and deprovisioning. LDAP directory access. Trusted or Windows Single sign-on protocol support for deprovisioning. Auth0 machine-to-machine application support. User Sync microservice communication. NMC audit events for provisioning and deprovisioning. License assignment and license revocation management. |
| Note | Latest version of Microsoft .NET Framework required for Local Authenticator. SSL certificate issued by a certificate authority required. Self-signed certificates are not supported. Port 443 must be open for communication with the Nuance Management Center server. Port 389 TCP is required for Active Directory single sign-on setup. Nuance NCC AD Integration Service must be installed on or next to the LDAP server. Active Directory supporting the LDAP protocol is required for user provisioning. Active Directory supporting LDAP or Trusted or Windows Single sign-on protocol is required for user deprovisioning. Nuance Field Services provides the integration service installation file, Client ID, Client Secret, API Audience, Authentication Authority, and User Sync Server values. Valid email addresses are required for users evaluated for deprovisioning. |