The customer has the right to cancel this contract in writing within fourteen (14) calendar days without giving any reason. CANCELLATION RESTRICTIONS: The right of cancellation is excluded if the delivered product key has been activated or registered. The revocation period begins with the release of the order. The revocation must be a clear declaration, which is to be sent to Keys.Express and/or Keys.Discount in writing (e.g. by e-mail or post). The customer can formulate the revocation himself or use the revocation form for this purpose in the e-mail he received. To comply with the withdrawal period, it is sufficient that the customer sends the notice of exercise of the right of withdrawal before the expiry of the withdrawal period. If the customer revokes this contract, Keys.Express and/or Keys.Discount shall repay all payments it has received from the customer for the corresponding order, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen (14) calendar days from the day on which the company received the notification of your revocation of this contract. For this repayment, Keys.Express or Keys.Discount can use the same means of payment that the customer used for the relevant order and payment, subject to other agreements with the customer. In no case the customer will be charged fees because of this repayment. In the EU, digital content such as software keys is subject to a 14-day right of withdrawal from the conclusion of the contract. However, this right of withdrawal expires prematurely if: The consumer expressly agrees that the execution of the contract (e.g. redemption of the software key) will begin before the expiration date of the withdrawal period and confirms that he or she will lose his or her right of withdrawal as a result. As soon as the software key has been redeemed, the right of withdrawal has expired because the digital content has been delivered in full. This is regulated by Article 16 of the EU Consumer Rights Directive and implemented in Section 356 Paragraph 5 of the German Civil Code.