TeamViewer Add-On Remote Worker

What is included in TeamViewer Add-On Remote Worker?

Unattended Access — Connect to assigned work devices without user confirmation.
Additional User Seats — Adds remote-work user profiles to an existing license.
Easy Access — Password-free device login through the TeamViewer account.
Cross-Platform Support — Reach devices across Windows, macOS, Linux and mobile.
Core Capacity — Up to 25 add-on users on Premium license.
Important — Requires an existing Premium, Corporate, or ONE license.

What are the main benefits of TeamViewer Add-On Remote Worker?

TeamViewer Remote Worker is an add-on that gives an existing TeamViewer license extra user seats so home-based and hybrid staff can reach their own office computers. It is built for remote-work access rather than multi-device IT support, keeping the license's support channels free for technicians.

Efficient User Scaling — Add remote-work users without buying full support seats.
Home Office Ready — Employees reach office computers from any location.
Centralized Control — Admins assign devices and access from one console.
Secure Sessions — End-to-end encryption and multi-factor authentication protect connections.
Full Remote Toolset — Multi-monitor view, file transfer and remote printing included.

What does the TeamViewer Remote Worker add-on do?

The Remote Worker add-on extends an existing TeamViewer license with extra user seats built for remote work rather than IT support. Each Remote Worker is created as a user profile in User Management and assigned the Remote Worker license type, then given unattended Easy Access rights to specific devices. In practice, this lets an employee at home open their office PC without anyone confirming the session on the other side. It is aimed at connecting people to their own assigned machines, not at running many simultaneous helpdesk connections.

Do I need a separate TeamViewer license to use the Remote Worker add-on?

Yes. Remote Worker is an add-on, so it must be attached to an existing Premium, Corporate, or TeamViewer ONE license and cannot run on its own. The seats are managed from the same master account that holds the base license. If you do not already hold one of those base licenses, the Remote Worker seats have nothing to attach to. This is the single most common misunderstanding buyers have before purchase.

Who is the TeamViewer Remote Worker add-on best suited for?

It fits companies that need to give home-based or hybrid staff access to their own office workstations without buying full support seats for each of them. A business already on a Premium license, for example, can add up to 25 Remote Worker users and let each connect to their assigned desktop through Easy Access. It solves the specific problem of scaling remote-work access for many employees while reserving the license's concurrent connection channels for actual IT support work. It is a poor fit for a technician who mainly needs to jump between many different client machines.

How is a Remote Worker seat different from a full TeamViewer licensed user?

A Remote Worker seat is a lower-tier user type meant for reaching assigned devices, while a full licensed user draws on the license's concurrent connection channels to support many endpoints. TeamViewer treats the add-on as additional licensed users rather than additional channels, so buying Remote Worker seats does not raise how many simultaneous support sessions the license can run. Administrators can even reassign existing Tensor users into Remote Worker seats when their role changes. Choose Remote Worker when the priority is per-person access to a fixed workstation rather than broad multi-device support.

Does the Remote Worker add-on include unattended access?

Yes. Unattended access is central to how Remote Worker seats are used, letting an assigned user connect to their device without anyone approving the session locally. This runs through Easy Access, which ties permission to the user's TeamViewer account so no static password needs to be shared. The device stays reachable after reboots and user logouts because TeamViewer runs as a background service. Administrators grant this by assigning endpoints to the user and enabling Easy Access from the console.

What are the limitations of the Remote Worker add-on?

The main limitation is that it is not a standalone product and depends on an active Premium, Corporate, or TeamViewer ONE license underneath it. Remote Worker seats also add users, not concurrent connection channels, so they do not increase how many simultaneous sessions your license supports. Each base tier caps how many can be added, with Premium allowing up to 25 Remote Worker users. It is built for accessing assigned devices, so it is not the right tool for a helpdesk that needs many parallel support connections.

Frequently asked questions about TeamViewer Add-On Remote Worker

Can existing TeamViewer users be converted into Remote Worker seats?

Yes. Administrators can reassign users into Remote Worker seats from the license administration; for example, existing Tensor users can be removed from their current license line and added as Remote Workers. This is handled in the master account under Company administration and User Management.

How are Remote Worker seats set up for a user?

An administrator adds the person in User Management on the master account, selects Remote Worker in the license tab of their profile, then assigns the relevant endpoints and enables Easy Access. After that, the user signs in with their own account in the TeamViewer client and can reach their assigned devices.