TeamViewer Remote Access

What is included in TeamViewer Remote Access?

Unattended Access — Reach your fixed devices without on-site confirmation.
Three Endpoints — Connect to up to three defined computers.
Cross-Platform Control — Link Windows, macOS, and Linux machines.
Remote Printing — Print remote documents on your local printer.
Black Screen — Hide the remote display during a session.
Important — Mobile device control is not available here.

What are the main benefits of TeamViewer Remote Access?

TeamViewer Remote Access is a single-user license for reaching a fixed set of up to three computers over an encrypted connection. It is built for home-office access and light server administration rather than large-scale, multi-customer IT support.

Fixed Scope — Priced around three set endpoints, not fleets.
Own Devices — Designed for accessing your own machines remotely.
Connect Anywhere — Start sessions from unlimited personal devices.
Encrypted Sessions — Traffic protected with AES 256-bit encryption.
Server Access — Administer Windows servers on a limited scale.
Commercial Use — Licensed for business and professional environments.

What does TeamViewer Remote Access do?

TeamViewer Remote Access lets one user connect to a fixed set of up to three defined computers and control them remotely over an encrypted connection. You can start those sessions from an unlimited number of your own devices, and only the three receiving computers need to be licensed. It supports unattended access, so a home PC or a Windows server can be reached without anyone confirming the session on the other end. Connections run across Windows, macOS, and Linux endpoints on any system able to run TeamViewer 15.

Who is TeamViewer Remote Access best suited for?

It fits a single person who repeatedly connects to the same small group of machines, such as a home-office worker reaching an office desktop or an admin maintaining one or two servers. Because the license is tied to three fixed endpoints rather than ad-hoc client machines, it is a poor match for technicians who support many different customers each day. You can move the license to different endpoints up to three times per calendar month, with the counter resetting on the 1st. For rotating support work across many devices, the Business or Corporate licenses are a better structural fit.

Does TeamViewer Remote Access include mobile device support?

No. The Remote Access license cannot remotely control iOS or Android devices as endpoints, because the Mobile Device Support (MDS) add-on is only sold with the Business, Premium, Corporate, or Tensor licenses. You can still start a session from a phone or tablet, but the receiving device must be a Windows, macOS, or Linux computer. If controlling smartphones or tablets is part of your work, this license does not cover it, and you would need a tier that allows the MDS add-on.

How does Remote Access compare to the Business and Premium licenses?

The main differences are the number of licensed users, how many devices you can connect from, and mobile support. Remote Access is single-user and limited to three fixed endpoints, while Business is also single-user but connects to unlimited endpoints from a maximum of three source devices, and Premium adds up to 15 users and 300 managed devices. All three run on a single channel, so only one connecting device is active at a time, though Premium raises the per-channel session count to ten. Unlike Remote Access, Business and Premium can add the Mobile Device Support add-on.

Which platforms does TeamViewer Remote Access support?

Remote Access works on any operating system able to run TeamViewer 15, covering Windows, macOS, and Linux on both the connecting and receiving sides. It does not connect to mobile operating systems as targets, so iOS and Android machines cannot be controlled on this license. The connection also works only with TeamViewer's standard modules, not customized QuickSupport or Host modules built in the Management Console. That keeps setup simple for personal and small-server use but rules out branded, pre-configured support modules.

What should users check before choosing TeamViewer Remote Access?

Check whether a single connection channel meets your needs, because Remote Access keeps only one connecting device active at a time and cannot support several people connecting at once. Confirm that your three target machines are stable long-term choices, since the license is endpoint-based and built around a fixed device set rather than rotating clients. The license is also single-user, so it cannot be shared across a team through a company profile the way Premium or Corporate can. If simultaneous multi-user access matters, a multi-channel license such as Corporate is the structural requirement.

Frequently asked questions about TeamViewer Remote Access

Is telephone support included with the Remote Access license?

No. Telephone support is not part of the Remote Access license; help is handled through the TeamViewer Support Portal ticket system and the Community licensing board. Plan for asynchronous ticket responses rather than live phone assistance.

Can I connect to more than three devices with this license?

Yes. You can purchase three additional endpoint devices at any time to extend the licensed set beyond the standard three. The license stays single-user, so extra endpoints raise how many machines you can reach, not how many people can connect at once.

Can I run Remote Access and another TeamViewer license on the same account?

No. A Remote Access license and any other TeamViewer license must be activated on separate accounts and used separately. If your account already holds another license, keep the Remote Access license on its own dedicated account.