RIGHT OF WITHDRAWAL

  1. The customer has the right to revoke this contract in writing within fourteen (14) weekdays without giving reasons.
  2. The withdrawal period begins with placing the order.
  3. The revocation must be a clear statement, which must be sent to the company in writing (e.g. by e-mail or post). The customer can formulate the revocation himself or use the [template revocation form] for this purpose.
  4. It is sufficient for the customer to send the notification of the exercise of the right of withdrawal before the end of the withdrawal period in order to comply with the withdrawal period.
  5. If the customer revokes this agreement, the company shall repay all payments received from the customer for the relevant order, including delivery charges (except for any additional costs arising from your choosing a delivery method other than the cheapest standard delivery offered by us), immediately and no later than fourteen (14) days from the date on which the company receives notice of your revocation of this agreement.
  6. The company may use the same means of payment used by the customer for the relevant order and payment for this refund, subject to other agreements with the customer. In no case will the customer be charged for this refund.
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