{"id":152288,"date":"2026-09-23T15:57:12","date_gmt":"2026-09-23T15:57:12","guid":{"rendered":"https:\/\/keys.express\/support\/documentation\/como-editar-a-tua-avaliacao-no-trustpilot\/"},"modified":"2026-09-23T15:57:13","modified_gmt":"2026-09-23T15:57:13","password":"","slug":"como-editar-a-tua-avaliacao-no-trustpilot","status":"publish","type":"docs","link":"https:\/\/keys.express\/support\/pt-pt\/documentation\/como-editar-a-tua-avaliacao-no-trustpilot\/","title":{"rendered":"Como editar a tua avalia\u00e7\u00e3o no Trustpilot"},"content":{"rendered":"\n<p>Se, por engano, tiveres escolhido a classifica\u00e7\u00e3o errada no Trustpilot, podes editar a tua avalia\u00e7\u00e3o tu mesmo a qualquer momento.<\/p>\n\n<h3 class=\"wp-block-heading\">Passo 1: Entra na tua conta do Trustpilot<\/h3>\n\n<p>Vai ao <strong>Trustpilot.com<\/strong> e clica em <strong>\u00abIniciar sess\u00e3o<\/strong>\u00bb.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"327\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-1024x327.png\" alt=\"\" class=\"wp-image-152203\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-1024x327.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-300x96.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-768x245.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-1536x490.png 1536w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-360x115.png 360w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb.png 1753w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Usa o <strong>mesmo endere\u00e7o de e-mail<\/strong> que usaste quando enviaste a avalia\u00e7\u00e3o.<\/p>\n\n<p>Se n\u00e3o te lembras de teres criado uma conta no Trustpilot, isso n\u00e3o \u00e9 invulgar. O Trustpilot pode ter-te criado uma conta quando enviaste a tua avalia\u00e7\u00e3o. Basta introduzires o teu endere\u00e7o de e-mail e seguires as instru\u00e7\u00f5es de in\u00edcio de sess\u00e3o. O Trustpilot pode enviar-te um c\u00f3digo de verifica\u00e7\u00e3o por e-mail, pelo que talvez n\u00e3o precises de uma palavra-passe j\u00e1 definida.   <\/p>\n\n<h3 class=\"wp-block-heading\">Passo 2: Abre as tuas avalia\u00e7\u00f5es<\/h3>\n\n<p>Depois de iniciares sess\u00e3o, abre <strong>o<\/strong> teu <strong>perfil ou o menu da tua conta<\/strong>.<\/p>\n\n<p>Seleciona <strong>\u00abAs minhas avalia\u00e7\u00f5es<\/strong>\u00bb.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"706\" height=\"412\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a628597.png\" alt=\"\" class=\"wp-image-152216\" style=\"aspect-ratio:1.7136192968483333;width:420px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a628597.png 706w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a628597-300x175.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a628597-360x210.png 360w\" sizes=\"(max-width: 706px) 100vw, 706px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">Passo 3: An\u00e1lise do Find your Keys.Express<\/h3>\n\n<p>Procura a avalia\u00e7\u00e3o que enviaste sobre <strong>o Keys.Express<\/strong> ou sobre o produto em quest\u00e3o.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"757\" height=\"298\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a676f38.png\" alt=\"\" class=\"wp-image-152228\" style=\"aspect-ratio:2.5403492213308163;width:471px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a676f38.png 757w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a676f38-300x118.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a676f38-360x142.png 360w\" sizes=\"(max-width: 757px) 100vw, 757px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">Passo 4: Editar a avalia\u00e7\u00e3o<\/h3>\n\n<p>Clica em <strong>\u00abEditar<\/strong> \u00bb ou <strong>\u00abEditar avalia\u00e7\u00e3o<\/strong> \u00bb ao lado da avalia\u00e7\u00e3o.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"784\" height=\"693\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0.png\" alt=\"\" class=\"wp-image-152240\" style=\"aspect-ratio:1.1313416009019166;width:511px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0.png 784w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0-300x265.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0-768x679.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0-360x318.png 360w\" sizes=\"(max-width: 784px) 100vw, 784px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">Passo 5: Alterar a classifica\u00e7\u00e3o por estrelas<\/h3>\n\n<p>Escolhe o n\u00famero certo de estrelas.<\/p>\n\n<p>Tamb\u00e9m podes atualizar o texto da avalia\u00e7\u00e3o, se for preciso.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"751\" height=\"401\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a6927a6.png\" alt=\"\" class=\"wp-image-152252\" style=\"aspect-ratio:1.8728519658652534;width:425px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a6927a6.png 751w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a6927a6-300x160.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a6927a6-360x192.png 360w\" sizes=\"(max-width: 751px) 100vw, 751px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">Passo 6: Guarda as tuas altera\u00e7\u00f5es<\/h3>\n\n<p>Guarda as altera\u00e7\u00f5es clicando em <strong>\u00abEnviar avalia\u00e7\u00e3o atualizada<\/strong>\u00bb.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"702\" height=\"415\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a69cdba.png\" alt=\"\" class=\"wp-image-152265\" style=\"aspect-ratio:1.6915923039271057;width:423px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a69cdba.png 702w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a69cdba-300x177.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a69cdba-360x213.png 360w\" sizes=\"(max-width: 702px) 100vw, 702px\" \/><\/figure>\n\n<p>A tua classifica\u00e7\u00e3o corrigida vai aparecer no Trustpilot.<\/p>\n\n<p>Muito obrigado, isto ajuda-nos imenso!<\/p>\n\n<h2 class=\"wp-block-heading\">Se n\u00e3o conseguires iniciar sess\u00e3o no Trustpilot<\/h2>\n\n<p>Certifica-te de que est\u00e1s a usar o mesmo endere\u00e7o de e-mail que usaste para enviar a avalia\u00e7\u00e3o.<\/p>\n\n<p>Se n\u00e3o souberes a tua palavra-passe, usa a op\u00e7\u00e3o <strong>\u00abEsqueci-me da palavra-passe\u00bb<\/strong> do Trustpilot ou inicia sess\u00e3o com o teu endere\u00e7o de e-mail.<\/p>\n\n<p><strong>Importante:<\/strong> O Keys.Express n\u00e3o pode editar uma avalia\u00e7\u00e3o do Trustpilot de um cliente. S\u00f3 a pessoa que escreveu a avalia\u00e7\u00e3o \u00e9 que pode alter\u00e1-la. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Se, por engano, tiveres escolhido a classifica\u00e7\u00e3o errada no Trustpilot, podes editar a tua avalia\u00e7\u00e3o tu mesmo a qualquer momento. Passo 1: Entra na tua conta do Trustpilot Vai ao Trustpilot.com e clica em \u00abIniciar sess\u00e3o\u00bb. Usa o mesmo endere\u00e7o de e-mail que usaste quando enviaste a avalia\u00e7\u00e3o. Se n\u00e3o te lembras de teres criado [&hellip;]<\/p>\n","protected":false},"author":81,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[936],"doc_tag":[937],"knowledge_base":[210],"class_list":["post-152288","docs","type-docs","status-publish","hentry","doc_category-diversos","doc_tag-trustpilot","knowledge_base-apoio-ao-cliente"],"acf":[],"year_month":"2026-09","word_count":332,"total_views":"11","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"dev_staedeli","author_url":"https:\/\/keys.express\/support\/pt-pt\/author\/dev_staedeli\/"},"doc_category_info":[{"term_name":"Diversos","term_url":"https:\/\/keys.express\/support\/pt-pt\/docs\/non-knowledgebase\/diversos\/"}],"doc_tag_info":[{"term_name":"Trustpilot","term_url":"https:\/\/keys.express\/support\/pt-pt\/docs-tag\/trustpilot\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Como editar a tua avalia\u00e7\u00e3o no Trustpilot - Keys Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keys.express\/support\/pt-pt\/documentation\/como-editar-a-tua-avaliacao-no-trustpilot\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Como editar a tua avalia\u00e7\u00e3o no Trustpilot - Keys Support\" \/>\n<meta property=\"og:description\" content=\"Se, por engano, tiveres escolhido a classifica\u00e7\u00e3o errada no Trustpilot, podes editar a tua avalia\u00e7\u00e3o tu mesmo a qualquer momento. 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