{"id":152284,"date":"2026-09-23T15:55:42","date_gmt":"2026-09-23T15:55:42","guid":{"rendered":"https:\/\/keys.express\/support\/documentation\/come-modificare-la-tua-recensione-su-trustpilot\/"},"modified":"2026-09-24T14:15:26","modified_gmt":"2026-09-24T14:15:26","password":"","slug":"come-modificare-la-tua-recensione-su-trustpilot","status":"publish","type":"docs","link":"https:\/\/keys.express\/support\/it\/documentation\/come-modificare-la-tua-recensione-su-trustpilot\/","title":{"rendered":"Come modificare la tua recensione su Trustpilot"},"content":{"rendered":"\n<p>Se hai selezionato per sbaglio un numero di stelle sbagliato su Trustpilot, puoi modificare la tua recensione in qualsiasi momento.<\/p>\n\n<h3 class=\"wp-block-heading\">Accedi a Trustpilot<\/h3>\n\n<p>Vai su <strong>Trustpilot.com<\/strong> e clicca su &#8221; <strong>Accedi&#8221;<\/strong>.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"327\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-1024x327.png\" alt=\"\" class=\"wp-image-152203\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-1024x327.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-300x96.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-768x245.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-1536x490.png 1536w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-360x115.png 360w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb.png 1753w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Usa lo <strong>stesso indirizzo e-mail<\/strong> che hai usato quando hai inviato la recensione.<\/p>\n\n<p>Se non ti ricordi di aver creato un account su Trustpilot, non c&#8217;\u00e8 da stupirsi. Trustpilot potrebbe averti creato un account automaticamente quando hai inviato la tua recensione. Basta inserire il tuo indirizzo email e seguire le istruzioni per accedere. Trustpilot potrebbe inviarti un codice di verifica via email, quindi potrebbe non servirti una password gi\u00e0 esistente.   <\/p>\n\n<h3 class=\"wp-block-heading\">Apri le tue recensioni<\/h3>\n\n<p>Dopo aver effettuato l&#8217;accesso, apri <strong>il<\/strong> tuo <strong>profilo o il menu dell&#8217;account<\/strong>.<\/p>\n\n<p>Seleziona &#8221; <strong>Le mie recensioni<\/strong>&#8220;.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"706\" height=\"412\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a628597.png\" alt=\"\" class=\"wp-image-152216\" style=\"aspect-ratio:1.7136192968483333;width:420px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a628597.png 706w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a628597-300x175.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a628597-360x210.png 360w\" sizes=\"(max-width: 706px) 100vw, 706px\" \/><\/figure>\n\n<p>Scegli tra &#8221; <strong>Recensioni dei servizi<\/strong> &#8221; e &#8221; <strong>Recensioni dei prodotti<\/strong>&#8220;. Di seguito trovi due sezioni diverse che spiegano ciascuna opzione. <\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"669\" height=\"403\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f07164c.png\" alt=\"\" class=\"wp-image-152484\" style=\"aspect-ratio:1.6600752200379978;width:364px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f07164c.png 669w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f07164c-300x181.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f07164c-360x217.png 360w\" sizes=\"(max-width: 669px) 100vw, 669px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\">Modifica una recensione del servizio  <\/h2>\n\n<p>Trova la tua recensione su Keys.Express, cerca quella che hai pubblicato su <strong>Keys.Express<\/strong> o sul prodotto in questione.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"757\" height=\"298\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a676f38.png\" alt=\"\" class=\"wp-image-152228\" style=\"aspect-ratio:2.5403492213308163;width:471px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a676f38.png 757w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a676f38-300x118.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a676f38-360x142.png 360w\" sizes=\"(max-width: 757px) 100vw, 757px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">Modifica la recensione<\/h3>\n\n<p>Clicca su &#8221; <strong>Modifica<\/strong> &#8221; o &#8221; <strong>Modifica recensione<\/strong> &#8221; accanto alla recensione.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"784\" height=\"693\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0.png\" alt=\"\" class=\"wp-image-152240\" style=\"aspect-ratio:1.1313416009019166;width:511px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0.png 784w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0-300x265.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0-768x679.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0-360x318.png 360w\" sizes=\"(max-width: 784px) 100vw, 784px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">Modifica la valutazione a stelle<\/h3>\n\n<p>Scegli il numero corretto di stelle.<\/p>\n\n<p>Se necessario, puoi anche aggiornare il testo della recensione.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"751\" height=\"401\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a6927a6.png\" alt=\"\" class=\"wp-image-152252\" style=\"aspect-ratio:1.8728519658652534;width:425px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a6927a6.png 751w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a6927a6-300x160.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a6927a6-360x192.png 360w\" sizes=\"(max-width: 751px) 100vw, 751px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">Salva le modifiche<\/h3>\n\n<p>Salva le modifiche cliccando su <strong>\u201cInvia recensione aggiornata<\/strong>\u201d.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"702\" height=\"415\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a69cdba.png\" alt=\"\" class=\"wp-image-152265\" style=\"aspect-ratio:1.6915923039271057;width:423px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a69cdba.png 702w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a69cdba-300x177.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a69cdba-360x213.png 360w\" sizes=\"(max-width: 702px) 100vw, 702px\" \/><\/figure>\n\n<p>La tua valutazione corretta apparir\u00e0 presto su Trustpilot.<\/p>\n\n<p>Grazie mille, questo ci aiuta tantissimo!<\/p>\n\n<h2 class=\"wp-block-heading\">Modifica una recensione di un prodotto<\/h2>\n\n<p>Seleziona &#8220;Recensioni dei prodotti&#8221; in alto<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"592\" height=\"273\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f0cf1cf.png\" alt=\"\" class=\"wp-image-152497\" style=\"aspect-ratio:2.168565050655372;width:379px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f0cf1cf.png 592w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f0cf1cf-300x138.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f0cf1cf-360x166.png 360w\" sizes=\"(max-width: 592px) 100vw, 592px\" \/><\/figure>\n\n<p>Scorri verso il basso finch\u00e9 non trovi la recensione del prodotto che vuoi modificare e clicca su <strong>&#8220;Modifica&#8221;<\/strong><\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1012\" height=\"681\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f10bc15.png\" alt=\"\" class=\"wp-image-152523\" style=\"aspect-ratio:1.4860824891881694;width:533px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f10bc15.png 1012w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f10bc15-300x202.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f10bc15-768x517.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f10bc15-360x242.png 360w\" sizes=\"(max-width: 1012px) 100vw, 1012px\" \/><\/figure>\n\n<p>Nella schermata successiva, clicca su <strong>\u201cModifica recensione\u201d<\/strong><\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"464\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f115a3a-1024x464.png\" alt=\"\" class=\"wp-image-152535\" style=\"width:639px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f115a3a-1024x464.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f115a3a-300x136.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f115a3a-768x348.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f115a3a-360x163.png 360w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f115a3a.png 1128w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Modifica le <strong>valutazioni<\/strong> <strong>in stelle <\/strong>relative a <strong>\u201cValutazione complessiva\u201d<\/strong>, <strong>\u201cQualit\u00e0\u201d e\/o <\/strong> <strong>\u201cRapporto qualit\u00e0-prezzo\u201d <\/strong>come preferisci. Puoi anche cambiare il testo. <\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"806\" height=\"1024\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f13a226-806x1024.png\" alt=\"\" class=\"wp-image-152547\" style=\"aspect-ratio:0.7871231571017879;width:616px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f13a226-806x1024.png 806w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f13a226-236x300.png 236w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f13a226-768x976.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f13a226-360x458.png 360w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f13a226.png 1100w\" sizes=\"(max-width: 806px) 100vw, 806px\" \/><\/figure>\n\n<p>Clicca su <strong>\u201cInvia recensione aggiornata<\/strong> \u201d per salvare<\/p>\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"425\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f13f5e4-1024x425.png\" alt=\"\" class=\"wp-image-152559\" style=\"width:481px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f13f5e4-1024x425.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f13f5e4-300x125.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f13f5e4-768x319.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f13f5e4-360x150.png 360w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1f13f5e4.png 1100w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>La tua valutazione corretta apparir\u00e0 presto su Trustpilot.<\/p>\n\n<p>Grazie mille, questo ci aiuta tantissimo!<\/p>\n\n<h2 class=\"wp-block-heading\">Se non riesci ad accedere a Trustpilot<\/h2>\n\n<p>Usa lo stesso indirizzo e-mail con cui hai ricevuto l&#8217;invito a lasciare una recensione su Trustpilot. Nella maggior parte dei casi, \u00e8 lo stesso indirizzo che hai usato per il tuo ordine su Keys.Express. <\/p>\n\n<p>Se non ricordi la password, usa l&#8217;opzione &#8221; <strong>Password dimenticata<\/strong> &#8221; di Trustpilot oppure accedi usando il tuo indirizzo e-mail.<\/p>\n\n<p><strong>Importante:<\/strong> Keys.Express non pu\u00f2 modificare le recensioni di un cliente su Trustpilot. Solo chi ha scritto la recensione pu\u00f2 modificarla. <\/p>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Se hai selezionato per sbaglio un numero di stelle sbagliato su Trustpilot, puoi modificare la tua recensione in qualsiasi momento. Accedi a Trustpilot Vai su Trustpilot.com e clicca su &#8221; Accedi&#8221;. Usa lo stesso indirizzo e-mail che hai usato quando hai inviato la recensione. Se non ti ricordi di aver creato un account su Trustpilot, [&hellip;]<\/p>\n","protected":false},"author":81,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[932],"doc_tag":[933],"knowledge_base":[206],"class_list":["post-152284","docs","type-docs","status-publish","hentry","doc_category-varie","doc_tag-trustpilot","knowledge_base-servizio-clienti"],"acf":[],"year_month":"2026-09","word_count":382,"total_views":"15","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"dev_staedeli","author_url":"https:\/\/keys.express\/support\/it\/author\/dev_staedeli\/"},"doc_category_info":[{"term_name":"Varie","term_url":"https:\/\/keys.express\/support\/it\/docs\/non-knowledgebase\/varie\/"}],"doc_tag_info":[{"term_name":"Trustpilot","term_url":"https:\/\/keys.express\/support\/it\/docs-tag\/trustpilot\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Come modificare la tua recensione su Trustpilot - Keys Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keys.express\/support\/it\/documentation\/come-modificare-la-tua-recensione-su-trustpilot\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Come modificare la tua recensione su Trustpilot - Keys Support\" \/>\n<meta property=\"og:description\" content=\"Se hai selezionato per sbaglio un numero di stelle sbagliato su Trustpilot, puoi modificare la tua recensione in qualsiasi momento. 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Accedi a Trustpilot Vai su Trustpilot.com e clicca su &#8221; Accedi&#8221;. Usa lo stesso indirizzo e-mail che hai usato quando hai inviato la recensione. 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