{"id":161857,"date":"2026-11-03T22:29:54","date_gmt":"2026-11-03T22:29:54","guid":{"rendered":"https:\/\/keys.express\/support\/documentation\/comment-resoudre-un-probleme-dactivation-interrompue-sur-office-2021-et-2024-pour-mac\/"},"modified":"2026-11-03T22:43:30","modified_gmt":"2026-11-03T22:43:30","password":"","slug":"comment-resoudre-un-probleme-dactivation-interrompue-sur-office-2021-et-2024-pour-mac","status":"publish","type":"docs","link":"https:\/\/keys.express\/support\/fr\/documentation\/comment-resoudre-un-probleme-dactivation-interrompue-sur-office-2021-et-2024-pour-mac\/","title":{"rendered":"Comment r\u00e9soudre un probl\u00e8me d’activation interrompue sur Office 2021 et 2024 pour Mac"},"content":{"rendered":"\n

Comment r\u00e9soudre un probl\u00e8me d’activation interrompue sur Office 2021 et 2024 pour Mac<\/p>\n\n

Si votre installation d’Office 2021 ou d’Office 2024 pour Mac<\/strong> perd soudainement son statut d’activation, indique que le logiciel n’est pas activ\u00e9 ou vous invite \u00e0 vous connecter \u00e0 un compte Microsoft 365 personnel, cela peut \u00eatre d\u00fb \u00e0 un conflit li\u00e9 \u00e0 une mise \u00e0 jour automatique du logiciel.<\/strong><\/p>\n\n

Microsoft utilise un seul fichier d’installation unifi\u00e9, tant pour les logiciels propos\u00e9s sous forme d’abonnement que pour les licences perp\u00e9tuelles (permanentes). Si Microsoft AutoUpdate (MAU) applique par inadvertance une mise \u00e0 jour standard destin\u00e9e au grand public \u00e0 votre Mac, les fichiers d\u2019application mis \u00e0 jour remplaceront votre licence locale permanente. Cela entra\u00eene le retour du logiciel au comportement standard d\u2019un abonnement, ce qui d\u00e9clenche imm\u00e9diatement des invites d\u2019activation et verrouille les applications en mode d\u2019essai en lecture seule.<\/p>\n\n

Suivez cette proc\u00e9dure de r\u00e9solution \u00e9tape par \u00e9tape, dont l\u2019efficacit\u00e9 a \u00e9t\u00e9 v\u00e9rifi\u00e9e, pour supprimer compl\u00e8tement les donn\u00e9es conflictuelles, r\u00e9tablir votre \u00e9tat d\u2019activation permanent et \u00e9viter toute perturbation future.<\/p>\n\n

\u00c9tape 1 : Effacer les donn\u00e9es obsol\u00e8tes relatives aux licences de vente au d\u00e9tail<\/h3>\n\n

Avant de restaurer votre version du logiciel, vous devez supprimer int\u00e9gralement les jetons de vente au d\u00e9tail conflictuels actuellement stock\u00e9s dans la m\u00e9moire cache de votre Mac.<\/p>\n\n

    \n
  1. Fermez compl\u00e8tement toutes les applications Microsoft Office.<\/li>\n\n\n\n
  2. T\u00e9l\u00e9chargez l’utilitaire officiel de Microsoft : Outil de suppression de licence Microsoft Office<\/strong><\/a>.<\/li>\n\n\n\n
  3. Ouvrez le fichier \u00ab .pkg<\/code> \u00bb que vous avez t\u00e9l\u00e9charg\u00e9 et suivez les instructions de l’assistant d’installation \u00e0 l’\u00e9cran. Cliquez sur \u00ab Continuer \u00bb<\/strong>, puis sur \u00ab Installer \u00bb<\/strong> pour ex\u00e9cuter le script.<\/li>\n\n\n\n
  4. Si vous y \u00eates invit\u00e9, saisissez le mot de passe administrateur de votre Mac.<\/li>\n\n\n\n
  5. Une fois l’op\u00e9ration termin\u00e9e, cliquez sur \u00ab Fermer<\/strong> \u00bb. N’ouvrez pour l’instant aucune application Office.<\/strong><\/li>\n<\/ol>\n\n

    \u00c9tape 2 : Installez la version \u00ab Build \u00bb de l’application Permanent Channel<\/h3>\n\n

    Afin de respecter correctement votre d\u00e9ploiement permanent, les applications Office doivent rester sur une branche perp\u00e9tuelle d\u00e9sign\u00e9e, plut\u00f4t que de suivre le cycle de mise \u00e0 jour mensuel standard destin\u00e9 aux particuliers.<\/p>\n\n

      \n
    • Pour Office 2024 :<\/strong> t\u00e9l\u00e9chargez et ex\u00e9cutez le programme d’installation autonome sp\u00e9cifique correspondant \u00e0 votre branche de production LTSC d\u00e9sign\u00e9e (disponible dans notre Centre de t\u00e9l\u00e9chargement)<\/li>\n\n\n\n
    • Pour Office 2021 :<\/strong> r\u00e9installez le programme d’installation statique d’origine du pack d’applications Office 2021 \u00e0 partir de notre Centre de t\u00e9l\u00e9chargement. Ne t\u00e9l\u00e9chargez pas la suite d’installation depuis le Mac App Store ni depuis les portails de t\u00e9l\u00e9chargement grand public de Microsoft 365.<\/li>\n<\/ul>\n\n

      \u00c9tape 3 : Ex\u00e9cutez le s\u00e9rialiseur (cl\u00e9) correspondant que vous avez re\u00e7u avec votre commande<\/h3>\n\n

      Le s\u00e9rialiseur appose sur votre disque dur local un cachet cryptographique en arri\u00e8re-plan qui indique aux applications que votre licence est valable de mani\u00e8re permanente.<\/p>\n\n

      \u00c9tape 4 : D\u00e9sactiver les mises \u00e0 jour automatiques (tr\u00e8s important)<\/h3>\n\n

      Pour verrouiller d\u00e9finitivement votre \u00e9tat d’activation et \u00e9viter que de futures mises \u00e0 jour disponibles dans le commerce ne remettent en cause la validit\u00e9 de la licence, vous devez d\u00e9sactiver les mises \u00e0 jour automatiques en arri\u00e8re-plan.<\/p>\n\n

        \n
      1. Ouvrez le Finder<\/strong>, acc\u00e9dez au dossier \u00ab Applications<\/strong> \u00bb, puis lancez Microsoft Word<\/strong>.<\/li>\n\n\n\n
      2. Dans la barre de menus sup\u00e9rieure de votre Mac, cliquez sur \u00ab Aide \u00bb<\/strong>, puis s\u00e9lectionnez \u00ab Rechercher les mises \u00e0 jour<\/strong> \u00bb. Cela ouvrira la fen\u00eatre distincte de Microsoft AutoUpdate<\/strong>.<\/li>\n\n\n\n
      3. Rep\u00e9rez la case \u00e0 cocher intitul\u00e9e \u00ab Maintenir automatiquement les applications Microsoft \u00e0 jour \u00bb.<\/strong><\/li>\n\n\n\n
      4. D\u00e9cochez compl\u00e8tement cette case.<\/strong><\/li>\n\n\n\n
      5. Lorsque le syst\u00e8me affiche un message de confirmation vous demandant si vous souhaitez d\u00e9sactiver les mises \u00e0 jour automatiques, cliquez sur \u00ab D\u00e9sactiver<\/strong> \u00bb.<\/li>\n\n\n\n
      6. Fermez l’utilitaire de mise \u00e0 jour. Votre statut d’activation restera d\u00e9sormais stable ind\u00e9finiment.<\/li>\n<\/ol>\n\n
        \"\"<\/figure>\n\n
        \"\"<\/figure>\n\n

        <\/p>\n","protected":false},"excerpt":{"rendered":"

        Comment r\u00e9soudre un probl\u00e8me d’activation interrompue sur Office 2021 et 2024 pour Mac Si votre installation d’Office 2021 ou d’Office 2024 pour Mac perd soudainement son statut d’activation, indique que le logiciel n’est pas activ\u00e9 ou vous invite \u00e0 vous connecter \u00e0 un compte Microsoft 365 personnel, cela peut \u00eatre d\u00fb \u00e0 un conflit li\u00e9 […]<\/p>\n","protected":false},"author":81,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[192],"doc_tag":[816,941],"knowledge_base":[196],"class_list":["post-161857","docs","type-docs","status-publish","hentry","doc_category-produits-de-bureau","doc_tag-macos-fr","doc_tag-probleme-dactivation","knowledge_base-service-client"],"acf":[],"year_month":"2026-11","word_count":618,"total_views":"33","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"dev_staedeli","author_url":"https:\/\/keys.express\/support\/fr\/author\/dev_staedeli\/"},"doc_category_info":[{"term_name":"Produits de bureau","term_url":"https:\/\/keys.express\/support\/fr\/docs\/service-client\/produits-de-bureau\/"}],"doc_tag_info":[{"term_name":"MacOS","term_url":"https:\/\/keys.express\/support\/fr\/docs-tag\/macos-fr\/"},{"term_name":"probl\u00e8me d'activation","term_url":"https:\/\/keys.express\/support\/fr\/docs-tag\/probleme-dactivation\/"}],"yoast_head":"\nComment r\u00e9soudre un probl\u00e8me d'activation interrompue sur Office 2021 et 2024 pour Mac - 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