{"id":113761,"date":"2021-07-16T16:49:56","date_gmt":"2021-07-16T16:49:56","guid":{"rendered":"https:\/\/keys.express\/support\/documentation\/office-2019-pro-plus-retail-bound-key-used\/"},"modified":"2025-11-27T13:49:08","modified_gmt":"2025-11-27T13:49:08","password":"","slug":"office-2019-pro-plus-retail-bound-key-used","status":"publish","type":"docs","link":"https:\/\/keys.express\/support\/fr\/documentation\/office-2019-pro-plus-retail-bound-key-used\/","title":{"rendered":"Office 2019 Pro Plus Retail Bound key used"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Probl\u00e8me<\/h2>\n\n<p>Il semble que la cl\u00e9 ait d\u00e9j\u00e0 \u00e9t\u00e9 utilis\u00e9e, comment r\u00e9soudre le probl\u00e8me ?<\/p>\n\n<p>Office 2019 Professional Plus Retail Bound &#8211; Valable pour 1 machine<br\/>AAAAA-BBBBB-CCCCC-DDDDD-EEEEE<\/p>\n\n<h2 class=\"wp-block-heading\">Solution<\/h2>\n\n<p>Le client doit nous envoyer une capture d&rsquo;\u00e9cran. En fonction de ce qu&rsquo;il envoie, vous pouvez lui en envoyer une nouvelle. Vous pouvez tester si la cl\u00e9 li\u00e9e est toujours utilisable en vous connectant sur ce site avec votre propre compte Microsoft.  <br\/>https:\/\/setup.office.com<br\/>Le probl\u00e8me ici est que nous ne pouvons pas dire si la cl\u00e9 a \u00e9t\u00e9 activ\u00e9e par le client ou s&rsquo;il s&rsquo;agissait d&rsquo;un faux au d\u00e9part.<br\/>Il est possible qu&rsquo;il veuille introduire la cl\u00e9 dans le programme, apr\u00e8s l&rsquo;avoir introduite dans son compte. S&rsquo;il l&rsquo;a enregistr\u00e9e dans son compte MS, il doit utiliser la cl\u00e9 nouvellement g\u00e9n\u00e9r\u00e9e qui appara\u00eet sur le site de son compte sous abos. <\/p>\n\n<p>Le site du registre des cl\u00e9s se pr\u00e9sente comme suit :<\/p>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"622\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/07\/image-5-1024x622.png\" alt=\"\" class=\"wp-image-1064\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/07\/image-5-1024x622.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/07\/image-5-300x182.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/07\/image-5-768x467.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/07\/image-5-1536x933.png 1536w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/07\/image-5.png 1567w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>S&rsquo;il l&rsquo;a d\u00e9j\u00e0 enregistr\u00e9e dans son compte, elle ressemblera \u00e0 ceci, mais dans une autre langue :<\/p>\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"575\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/07\/image-6-1024x575.png\" alt=\"\" class=\"wp-image-1073\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/07\/image-6-1024x575.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/07\/image-6-300x169.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/07\/image-6-768x432.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/07\/image-6-1536x863.png 1536w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/07\/image-6.png 1721w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>S&rsquo;il ne l&rsquo;a pas enregistr\u00e9e dans son compte, vous pouvez lui envoyer une nouvelle cl\u00e9. Ensuite, envoyez la capture d&rsquo;\u00e9cran, avec la cl\u00e9 qui ne fonctionne pas, \u00e0 Manuel. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Probl\u00e8me Il semble que la cl\u00e9 ait d\u00e9j\u00e0 \u00e9t\u00e9 utilis\u00e9e, comment r\u00e9soudre le probl\u00e8me ? Office 2019 Professional Plus Retail Bound &#8211; Valable pour 1 machineAAAAA-BBBBB-CCCCC-DDDDD-EEEEE Solution Le client doit nous envoyer une capture d&rsquo;\u00e9cran. En fonction de ce qu&rsquo;il envoie, vous pouvez lui en envoyer une nouvelle. Vous pouvez tester si la cl\u00e9 li\u00e9e [&hellip;]<\/p>\n","protected":false},"author":81,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[192],"doc_tag":[194,193],"knowledge_base":[196],"class_list":["post-113761","docs","type-docs","status-publish","hentry","doc_category-produits-de-bureau","doc_tag-bondir","doc_tag-vendre-au-detail","knowledge_base-service-client"],"acf":[],"year_month":"2026-06","word_count":211,"total_views":"169","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"dev_staedeli","author_url":"https:\/\/keys.express\/support\/fr\/author\/dev_staedeli\/"},"doc_category_info":[{"term_name":"Produits de bureau","term_url":"https:\/\/keys.express\/support\/fr\/docs\/service-client\/produits-de-bureau\/"}],"doc_tag_info":[{"term_name":"Bondir","term_url":"https:\/\/keys.express\/support\/fr\/docs-tag\/bondir\/"},{"term_name":"Vendre au d\u00e9tail","term_url":"https:\/\/keys.express\/support\/fr\/docs-tag\/vendre-au-detail\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Office 2019 Pro Plus Retail Bound key used - Keys Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keys.express\/support\/fr\/documentation\/office-2019-pro-plus-retail-bound-key-used\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Office 2019 Pro Plus Retail Bound key used - Keys Support\" \/>\n<meta property=\"og:description\" content=\"Probl\u00e8me Il semble que la cl\u00e9 ait d\u00e9j\u00e0 \u00e9t\u00e9 utilis\u00e9e, comment r\u00e9soudre le probl\u00e8me ? Office 2019 Professional Plus Retail Bound &#8211; Valable pour 1 machineAAAAA-BBBBB-CCCCC-DDDDD-EEEEE Solution Le client doit nous envoyer une capture d&rsquo;\u00e9cran. En fonction de ce qu&rsquo;il envoie, vous pouvez lui en envoyer une nouvelle. Vous pouvez tester si la cl\u00e9 li\u00e9e [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/keys.express\/support\/fr\/documentation\/office-2019-pro-plus-retail-bound-key-used\/\" \/>\n<meta property=\"og:site_name\" content=\"Keys Support\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-27T13:49:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/07\/image-5.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1567\" \/>\n\t<meta property=\"og:image:height\" content=\"952\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/keys.express\\\/support\\\/fr\\\/documentation\\\/office-2019-pro-plus-retail-bound-key-used\\\/\",\"url\":\"https:\\\/\\\/keys.express\\\/support\\\/fr\\\/documentation\\\/office-2019-pro-plus-retail-bound-key-used\\\/\",\"name\":\"Office 2019 Pro Plus Retail Bound key used - 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