{"id":161862,"date":"2026-11-03T22:32:38","date_gmt":"2026-11-03T22:32:38","guid":{"rendered":"https:\/\/keys.express\/support\/documentation\/como-solucionar-la-perdida-de-activacion-en-office-2021-y-2024-para-mac\/"},"modified":"2026-11-03T22:43:30","modified_gmt":"2026-11-03T22:43:30","password":"","slug":"como-solucionar-la-perdida-de-activacion-en-office-2021-y-2024-para-mac","status":"publish","type":"docs","link":"https:\/\/keys.express\/support\/es\/documentation\/como-solucionar-la-perdida-de-activacion-en-office-2021-y-2024-para-mac\/","title":{"rendered":"C\u00f3mo solucionar la p\u00e9rdida de activaci\u00f3n en Office 2021 y 2024 para Mac"},"content":{"rendered":"\n

C\u00f3mo solucionar la p\u00e9rdida de activaci\u00f3n en Office 2021 y 2024 para Mac<\/p>\n\n

Si tu instalaci\u00f3n de Office 2021 u Office 2024 para Mac<\/strong> pierde de repente su estado de activaci\u00f3n, indica que el software no est\u00e1 activado o te pide que inicies sesi\u00f3n con una cuenta personal de Microsoft 365, esto podr\u00eda deberse a un conflicto con una actualizaci\u00f3n autom\u00e1tica del software.<\/strong><\/p>\n\n

Microsoft utiliza un \u00fanico archivo de instalaci\u00f3n unificado tanto para el software por suscripci\u00f3n como para las licencias perpetuas (permanentes). Si Microsoft AutoUpdate (MAU) aplica sin querer una v\u00eda de actualizaci\u00f3n est\u00e1ndar de venta al por menor a tu Mac, los archivos actualizados de la aplicaci\u00f3n anular\u00e1n tu licencia local permanente. Esto hace que el software vuelva al comportamiento est\u00e1ndar de suscripci\u00f3n, lo que activa mensajes de activaci\u00f3n inmediatos y bloquea las aplicaciones en un modo de prueba de solo lectura.<\/p>\n\n

Sigue esta gu\u00eda paso a paso verificada para eliminar por completo los datos conflictivos, restaurar tu estado de activaci\u00f3n permanente y evitar problemas en el futuro.<\/p>\n\n

Paso 1: Borra los datos obsoletos sobre licencias de venta al por menor<\/h3>\n\n

Antes de restaurar la versi\u00f3n de tu software, tienes que borrar por completo los tokens de venta al por menor conflictivos que tienes actualmente almacenados en la cach\u00e9 de tu Mac.<\/p>\n\n

    \n
  1. Cierra por completo todas las aplicaciones de Microsoft Office.<\/li>\n\n\n\n
  2. Descarga la herramienta oficial de Microsoft: Herramienta de eliminaci\u00f3n de licencias de Microsoft Office<\/strong><\/a>.<\/li>\n\n\n\n
  3. Abre el archivo descargado \u00ab .pkg<\/code> \u00bb y sigue las instrucciones del asistente de instalaci\u00f3n que aparecen en pantalla. Haz clic en \u00abContinuar\u00bb<\/strong> y, a continuaci\u00f3n, en \u00abInstalar\u00bb<\/strong> para ejecutar el script.<\/li>\n\n\n\n
  4. Si te lo pide, introduce la contrase\u00f1a de administrador de tu Mac.<\/li>\n\n\n\n
  5. Cuando la herramienta haya terminado correctamente, haz clic en \u00abCerrar<\/strong>\u00bb. No abras todav\u00eda ninguna aplicaci\u00f3n de Office.<\/strong><\/li>\n<\/ol>\n\n

    Paso 2: Instala la versi\u00f3n \u00abBuild\u00bb de la app Permanent Channel<\/h3>\n\n

    Para que tu implementaci\u00f3n permanente funcione correctamente, las aplicaciones de Office deben permanecer en una rama perpetua espec\u00edfica, en lugar de seguir la ruta de actualizaciones mensuales est\u00e1ndar para usuarios particulares.<\/p>\n\n

      \n
    • Para Office 2024:<\/strong> Descarga y ejecuta el paquete de instalaci\u00f3n independiente espec\u00edfico que corresponda a tu rama de producci\u00f3n LTSC designada (disponible en nuestro Centro de descargas)<\/li>\n\n\n\n
    • Para Office 2021:<\/strong> Vuelve a instalar el instalador est\u00e1tico original del paquete de aplicaciones de Office 2021 desde nuestro Centro de descargas. No descargues el paquete de instalaci\u00f3n desde la Mac App Store ni desde los portales de descarga de Microsoft 365 para particulares.<\/li>\n<\/ul>\n\n

      Paso 3: Ejecuta el serializador (clave) correspondiente que recibiste con tu pedido<\/h3>\n\n

      El serializador aplica en tu disco duro local un sello criptogr\u00e1fico en segundo plano que indica a las aplicaciones que tu licencia es v\u00e1lida de forma permanente.<\/p>\n\n

      Paso 4: Desactiva las actualizaciones autom\u00e1ticas (fundamental)<\/h3>\n\n

      Para fijar de forma permanente tu estado de activaci\u00f3n y evitar que las futuras actualizaciones de la tienda vuelvan a anular la licencia, tienes que desactivar las actualizaciones autom\u00e1ticas en segundo plano.<\/p>\n\n

        \n
      1. Abre el Finder<\/strong>, ve a \u00abAplicaciones\u00bb<\/strong> y abre Microsoft Word<\/strong>.<\/li>\n\n\n\n
      2. En la barra de men\u00fa superior del Mac, haz clic en \u00abAyuda<\/strong>\u00bb y, a continuaci\u00f3n, selecciona \u00abBuscar actualizaciones<\/strong>\u00bb. Se abrir\u00e1 la ventana independiente de Microsoft AutoUpdate<\/strong>.<\/li>\n\n\n\n
      3. Busca la casilla de verificaci\u00f3n que dice \u00abMantener actualizadas autom\u00e1ticamente las aplicaciones de Microsoft<\/strong>\u00bb.<\/li>\n\n\n\n
      4. Desmarca esta casilla por completo.<\/strong><\/li>\n\n\n\n
      5. Cuando el sistema te pida que confirmes si quieres desactivar las actualizaciones autom\u00e1ticas, haz clic en \u00abDesactivar<\/strong>\u00bb.<\/li>\n\n\n\n
      6. Cierra la herramienta de actualizaci\u00f3n. Tu estado de activaci\u00f3n se mantendr\u00e1 estable de forma indefinida.<\/li>\n<\/ol>\n\n
        \"\"<\/figure>\n\n
        \"\"<\/figure>\n\n

        <\/p>\n","protected":false},"excerpt":{"rendered":"

        C\u00f3mo solucionar la p\u00e9rdida de activaci\u00f3n en Office 2021 y 2024 para Mac Si tu instalaci\u00f3n de Office 2021 u Office 2024 para Mac pierde de repente su estado de activaci\u00f3n, indica que el software no est\u00e1 activado o te pide que inicies sesi\u00f3n con una cuenta personal de Microsoft 365, esto podr\u00eda deberse a […]<\/p>\n","protected":false},"author":81,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[216],"doc_tag":[824,943],"knowledge_base":[215],"class_list":["post-161862","docs","type-docs","status-publish","hentry","doc_category-productos-de-oficina","doc_tag-macos-es","doc_tag-problema-de-activacion","knowledge_base-atencion-al-cliente"],"acf":[],"year_month":"2026-11","word_count":609,"total_views":"25","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"dev_staedeli","author_url":"https:\/\/keys.express\/support\/es\/author\/dev_staedeli\/"},"doc_category_info":[{"term_name":"Productos de oficina","term_url":"https:\/\/keys.express\/support\/es\/docs\/atencion-al-cliente\/productos-de-oficina\/"}],"doc_tag_info":[{"term_name":"MacOS","term_url":"https:\/\/keys.express\/support\/es\/docs-tag\/macos-es\/"},{"term_name":"problema de activaci\u00f3n","term_url":"https:\/\/keys.express\/support\/es\/docs-tag\/problema-de-activacion\/"}],"yoast_head":"\nC\u00f3mo solucionar la p\u00e9rdida de activaci\u00f3n en Office 2021 y 2024 para Mac - 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