{"id":152286,"date":"2026-09-23T15:56:17","date_gmt":"2026-09-23T15:56:17","guid":{"rendered":"https:\/\/keys.express\/support\/documentation\/como-editar-tu-resena-en-trustpilot\/"},"modified":"2026-09-23T15:56:17","modified_gmt":"2026-09-23T15:56:17","password":"","slug":"como-editar-tu-resena-en-trustpilot","status":"publish","type":"docs","link":"https:\/\/keys.express\/support\/es\/documentation\/como-editar-tu-resena-en-trustpilot\/","title":{"rendered":"C\u00f3mo editar tu rese\u00f1a en Trustpilot"},"content":{"rendered":"\n<p>Si por error has seleccionado una valoraci\u00f3n con estrellas incorrecta en Trustpilot, puedes editar tu rese\u00f1a t\u00fa mismo en cualquier momento.<\/p>\n\n<h3 class=\"wp-block-heading\">Paso 1: Inicia sesi\u00f3n en Trustpilot<\/h3>\n\n<p>Entra en <strong>Trustpilot.com<\/strong> y haz clic en <strong>\u00abIniciar sesi\u00f3n<\/strong>\u00bb.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"327\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-1024x327.png\" alt=\"\" class=\"wp-image-152203\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-1024x327.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-300x96.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-768x245.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-1536x490.png 1536w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb-360x115.png 360w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a5d2dcb.png 1753w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<p>Usa la <strong>misma direcci\u00f3n de correo<\/strong> que usaste cuando enviaste la rese\u00f1a.<\/p>\n\n<p>Si no te acuerdas de haber creado una cuenta en Trustpilot, no es nada raro. Es posible que Trustpilot te haya creado una cuenta cuando enviaste tu valoraci\u00f3n. Solo tienes que introducir tu direcci\u00f3n de correo electr\u00f3nico y seguir las instrucciones para iniciar sesi\u00f3n. Es posible que Trustpilot te env\u00ede un c\u00f3digo de verificaci\u00f3n por correo electr\u00f3nico, as\u00ed que quiz\u00e1 no necesites una contrase\u00f1a.   <\/p>\n\n<h3 class=\"wp-block-heading\">Paso 2: Abre tus rese\u00f1as<\/h3>\n\n<p>Una vez que hayas iniciado sesi\u00f3n, abre tu <strong>perfil o el men\u00fa de tu cuenta<\/strong>.<\/p>\n\n<p>Selecciona <strong>\u00abMis rese\u00f1as<\/strong>\u00bb.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"706\" height=\"412\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a628597.png\" alt=\"\" class=\"wp-image-152216\" style=\"aspect-ratio:1.7136192968483333;width:420px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a628597.png 706w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a628597-300x175.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a628597-360x210.png 360w\" sizes=\"(max-width: 706px) 100vw, 706px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">Paso 3: Rese\u00f1a de \u00abFind your Keys.Express\u00bb<\/h3>\n\n<p>Busca la rese\u00f1a que enviaste sobre <strong>Keys.Express<\/strong> o sobre el producto en cuesti\u00f3n.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" width=\"757\" height=\"298\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a676f38.png\" alt=\"\" class=\"wp-image-152228\" style=\"aspect-ratio:2.5403492213308163;width:471px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a676f38.png 757w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a676f38-300x118.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a676f38-360x142.png 360w\" sizes=\"(max-width: 757px) 100vw, 757px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">Paso 4: Edita la rese\u00f1a<\/h3>\n\n<p>Haz clic en <strong>\u00abEditar<\/strong> \u00bb o en <strong>\u00abEditar rese\u00f1a<\/strong> \u00bb junto a la rese\u00f1a.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"784\" height=\"693\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0.png\" alt=\"\" class=\"wp-image-152240\" style=\"aspect-ratio:1.1313416009019166;width:511px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0.png 784w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0-300x265.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0-768x679.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a67ddf0-360x318.png 360w\" sizes=\"(max-width: 784px) 100vw, 784px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">Paso 5: Cambia la valoraci\u00f3n por estrellas<\/h3>\n\n<p>Elige el n\u00famero correcto de estrellas.<\/p>\n\n<p>Si hace falta, tambi\u00e9n puedes actualizar el texto de la rese\u00f1a.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"751\" height=\"401\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a6927a6.png\" alt=\"\" class=\"wp-image-152252\" style=\"aspect-ratio:1.8728519658652534;width:425px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a6927a6.png 751w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a6927a6-300x160.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a6927a6-360x192.png 360w\" sizes=\"(max-width: 751px) 100vw, 751px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\">Paso 6: Guarda los cambios<\/h3>\n\n<p>Guarda los cambios haciendo clic en <strong>\u00abEnviar rese\u00f1a actualizada<\/strong>\u00bb.<\/p>\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"702\" height=\"415\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a69cdba.png\" alt=\"\" class=\"wp-image-152265\" style=\"aspect-ratio:1.6915923039271057;width:423px;height:auto\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a69cdba.png 702w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a69cdba-300x177.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2026\/09\/Snag_1a69cdba-360x213.png 360w\" sizes=\"(max-width: 702px) 100vw, 702px\" \/><\/figure>\n\n<p>Tu valoraci\u00f3n corregida aparecer\u00e1 entonces en Trustpilot.<\/p>\n\n<p>\u00a1Much\u00edsimas gracias, esto nos ayuda un mont\u00f3n!<\/p>\n\n<h2 class=\"wp-block-heading\">Si no puedes iniciar sesi\u00f3n en Trustpilot<\/h2>\n\n<p>Aseg\u00farate de que est\u00e1s usando la misma direcci\u00f3n de correo electr\u00f3nico con la que enviaste la rese\u00f1a.<\/p>\n\n<p>Si no sabes cu\u00e1l es tu contrase\u00f1a, utiliza la opci\u00f3n <strong>\u00ab\u00bfHas olvidado tu contrase\u00f1a?<\/strong> \u00bb de Trustpilot o inicia sesi\u00f3n con tu direcci\u00f3n de correo electr\u00f3nico.<\/p>\n\n<p><strong>Importante:<\/strong> Keys.Express no puede editar las rese\u00f1as de Trustpilot de un cliente. Solo la persona que ha escrito la rese\u00f1a puede modificarla. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Si por error has seleccionado una valoraci\u00f3n con estrellas incorrecta en Trustpilot, puedes editar tu rese\u00f1a t\u00fa mismo en cualquier momento. Paso 1: Inicia sesi\u00f3n en Trustpilot Entra en Trustpilot.com y haz clic en \u00abIniciar sesi\u00f3n\u00bb. Usa la misma direcci\u00f3n de correo que usaste cuando enviaste la rese\u00f1a. Si no te acuerdas de haber creado [&hellip;]<\/p>\n","protected":false},"author":81,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[934],"doc_tag":[935],"knowledge_base":[215],"class_list":["post-152286","docs","type-docs","status-publish","hentry","doc_category-varios","doc_tag-trustpilot","knowledge_base-atencion-al-cliente"],"acf":[],"year_month":"2026-09","word_count":340,"total_views":"11","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"dev_staedeli","author_url":"https:\/\/keys.express\/support\/es\/author\/dev_staedeli\/"},"doc_category_info":[{"term_name":"Varios","term_url":"https:\/\/keys.express\/support\/es\/docs\/non-knowledgebase\/varios\/"}],"doc_tag_info":[{"term_name":"Trustpilot","term_url":"https:\/\/keys.express\/support\/es\/docs-tag\/trustpilot\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>C\u00f3mo editar tu rese\u00f1a en Trustpilot - Keys Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keys.express\/support\/es\/documentation\/como-editar-tu-resena-en-trustpilot\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"C\u00f3mo editar tu rese\u00f1a en Trustpilot - Keys Support\" \/>\n<meta property=\"og:description\" content=\"Si por error has seleccionado una valoraci\u00f3n con estrellas incorrecta en Trustpilot, puedes editar tu rese\u00f1a t\u00fa mismo en cualquier momento. 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