{"id":3741,"date":"2021-12-15T11:30:25","date_gmt":"2021-12-15T11:30:25","guid":{"rendered":"https:\/\/keys.support\/?page_id=3741"},"modified":"2025-06-23T06:28:38","modified_gmt":"2025-06-23T06:28:38","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/keys.express\/support\/en\/","title":{"rendered":"Installation &amp; Activation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3741\" class=\"elementor elementor-3741\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-18fc535 elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"18fc535\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-335a404\" data-id=\"335a404\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-26a0761 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"26a0761\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ddd5a66\" data-id=\"ddd5a66\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ebf4c3 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-heading\" data-id=\"6ebf4c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How can we help?<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-3cd46c5\" data-id=\"3cd46c5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7ddd5eb lang-switcher elementor-widget__width-initial elementor-widget elementor-widget-wpml-language-switcher\" data-id=\"7ddd5eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpml-language-switcher.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpml-elementor-ls\">\n<div\n\t role=\"navigation\" aria-label=\"Language Switcher\" class=\"wpml-ls-statics-shortcode_actions wpml-ls wpml-ls-legacy-dropdown js-wpml-ls-legacy-dropdown\">\n\t<ul>\n\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-en wpml-ls-current-language wpml-ls-first-item wpml-ls-item-legacy-dropdown\">\n\t\t\t<a href=\"#\" hreflang=\"\" lang=\"\" class=\"js-wpml-ls-item-toggle wpml-ls-item-toggle\" aria-current=\"page\" aria-expanded=\"false\" aria-controls=\"wpml-ls-submenu-default\" aria-label=\"Language switcher, press tab to navigate to other languages\" title=\"Switch to English (English)\">\n\t\t\t\t                                    <img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/keys.express\/support\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/en.svg\"\n            alt=\"\"\n            loading=\"lazy\"\n            width=18\n            height=12\n    \/><span class=\"wpml-ls-native\">English<\/span><\/a>\n\n\t\t\t<ul id=\"wpml-ls-submenu-default\" class=\"wpml-ls-sub-menu\">\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-de\">\n\t\t\t\t\t\t<a href=\"https:\/\/keys.express\/support\/de\/\" hreflang=\"de\" lang=\"de\" class=\"wpml-ls-link\" aria-label=\"Switch to German (Deutsch)\" title=\"Switch to German (Deutsch)\">\n\t\t\t\t\t\t\t                                    <img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/keys.express\/support\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/de.svg\"\n            alt=\"\"\n            loading=\"lazy\"\n            width=18\n            height=12\n    \/><span class=\"wpml-ls-native\">Deutsch<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\">(<\/span>German<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-fr\">\n\t\t\t\t\t\t<a href=\"https:\/\/keys.express\/support\/fr\/\" hreflang=\"fr\" lang=\"fr\" class=\"wpml-ls-link\" aria-label=\"Switch to French (Fran\u00e7ais)\" title=\"Switch to French (Fran\u00e7ais)\">\n\t\t\t\t\t\t\t                                    <img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/keys.express\/support\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/fr.svg\"\n            alt=\"\"\n            loading=\"lazy\"\n            width=18\n            height=12\n    \/><span class=\"wpml-ls-native\">Fran\u00e7ais<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\">(<\/span>French<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-it\">\n\t\t\t\t\t\t<a href=\"https:\/\/keys.express\/support\/it\/\" hreflang=\"it\" lang=\"it\" class=\"wpml-ls-link\" aria-label=\"Switch to Italian (Italiano)\" title=\"Switch to Italian (Italiano)\">\n\t\t\t\t\t\t\t                                    <img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/keys.express\/support\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/it.svg\"\n            alt=\"\"\n            loading=\"lazy\"\n            width=18\n            height=12\n    \/><span class=\"wpml-ls-native\">Italiano<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\">(<\/span>Italian<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-es\">\n\t\t\t\t\t\t<a href=\"https:\/\/keys.express\/support\/es\/\" hreflang=\"es\" lang=\"es\" class=\"wpml-ls-link\" aria-label=\"Switch to Spanish (Espa\u00f1ol)\" title=\"Switch to Spanish (Espa\u00f1ol)\">\n\t\t\t\t\t\t\t                                    <img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/keys.express\/support\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/es.svg\"\n            alt=\"\"\n            loading=\"lazy\"\n            width=18\n            height=12\n    \/><span class=\"wpml-ls-native\">Espa\u00f1ol<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\">(<\/span>Spanish<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-pt-pt\">\n\t\t\t\t\t\t<a href=\"https:\/\/keys.express\/support\/pt-pt\/\" hreflang=\"pt-pt\" lang=\"pt-pt\" class=\"wpml-ls-link\" aria-label=\"Switch to Portuguese (Portugal) (Portugu\u00eas)\" title=\"Switch to Portuguese (Portugal) (Portugu\u00eas)\">\n\t\t\t\t\t\t\t                                    <img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/keys.express\/support\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/pt-pt.svg\"\n            alt=\"\"\n            loading=\"lazy\"\n            width=18\n            height=12\n    \/><span class=\"wpml-ls-native\">Portugu\u00eas<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\">(<\/span>Portuguese (Portugal)<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\n\t\t\t\t\t<li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-cs wpml-ls-last-item\">\n\t\t\t\t\t\t<a href=\"https:\/\/keys.express\/support\/cs\/\" hreflang=\"cs\" lang=\"cs\" class=\"wpml-ls-link\" aria-label=\"Switch to Czech (\u010ce\u0161tina)\" title=\"Switch to Czech (\u010ce\u0161tina)\">\n\t\t\t\t\t\t\t                                    <img decoding=\"async\"\n            class=\"wpml-ls-flag\"\n            src=\"https:\/\/keys.express\/support\/wp-content\/plugins\/sitepress-multilingual-cms\/res\/flags\/cs.svg\"\n            alt=\"\"\n            loading=\"lazy\"\n            width=18\n            height=12\n    \/><span class=\"wpml-ls-native\">\u010ce\u0161tina<\/span><span class=\"wpml-ls-display\"><span class=\"wpml-ls-bracket\">(<\/span>Czech<span class=\"wpml-ls-bracket\">)<\/span><\/span><\/a>\n\t\t\t\t\t<\/li>\n\n\t\t\t\t\t\t\t<\/ul>\n\n\t\t<\/li>\n\n\t<\/ul>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a91baa9 customer-support-list elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"a91baa9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bb1ae1b\" data-id=\"bb1ae1b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-307c6b7 bd-cat-grid cu-cat-grid elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-custom-eael-betterdocs-category-grid\" data-id=\"307c6b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;grid_column&quot;:&quot;3&quot;,&quot;grid_column_tablet&quot;:&quot;2&quot;,&quot;grid_column_mobile&quot;:&quot;1&quot;}\" data-widget_type=\"custom-eael-betterdocs-category-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"eael-bd-cat-grid-307c6b7\" class=\"eael-better-docs-category-grid-wrapper\"><div class=\"eael-better-docs-category-grid grid\" data-layout-mode=\"grid\"><article class=\"eael-better-docs-category-grid-post\" data-id=\"3741\">\n        <div class=\"eael-bd-cg-inner\"><div class=\"eael-bd-cg-header\">\n                    <div class=\"eael-bd-cg-header-inner\"><h2 class=\"eael-docs-cat-title\">Office Products<\/h2><\/div>\n                <\/div><div class=\"eael-bd-cg-body\"><ul><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/project-visio-or-office-cannot-be-installed-because-a-click-and-run-installer-is-already-installed\/\">Project, Visio, or Office cannot be installed because a click-and-run installer is already installed<\/a>\n                                    <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/clean-old-office-installations-on-macos-office-reset-for-macos\/\">Clean old Office installations on MacOS \/ Office-reset for MacOS<\/a>\n                                    <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/activate-microsoft-365-account\/\">Activate Microsoft 365 account<\/a>\n                                    <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/office-standard-2021-macos-serializer-activation-problem\/\">Office Standard 2021 MacOS Serializer activation problem<\/a>\n                                    <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/installationsanleitung-office-2016-standard-und-professional-plus\/\">Installationsanleitung Office 2016 Standard und Professional Plus<\/a>\n                                    <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/installation-guide-visio-and-project-professional-2019\/\">Installation guide Visio and Project Professional 2019<\/a>\n                                    <\/li><\/ul><\/div><div class=\"eael-bd-cg-footer\"><a class=\"eael-bd-cg-button\" href=\"https:\/\/keys.express\/support\/en\/docs\/customer-support\/office-products\/\">Explore More<\/a><\/div><\/div><\/article><article class=\"eael-better-docs-category-grid-post\" data-id=\"32110\">\n        <div class=\"eael-bd-cg-inner\"><div class=\"eael-bd-cg-header\">\n                    <div class=\"eael-bd-cg-header-inner\"><h2 class=\"eael-docs-cat-title\">Operating Systems<\/h2><\/div>\n                <\/div><div class=\"eael-bd-cg-body\"><ul><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/windows-oem-key-activation-issue\/\">Windows OEM Key activation issue<\/a>\n                                    <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/windows-activation-error-0x803fa067-or-0xc004f050\/\">Windows Activation Error 0x803FA067 or 0xc004f050<\/a>\n                                    <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/windows-home-to-professional-upgrade-guide\/\">Windows Home to Professional Upgrade Guide<\/a>\n                                    <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/windows-10-key-differentes\/\">Windows 10 and 11 key differences<\/a>\n                                    <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/upgrade-win11-home-to-pro\/\">Upgrade Windows Home to Professional<\/a>\n                                    <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/windows-11-system-requirements\/\">Windows 11 System requirements<\/a>\n                                    <\/li><\/ul><\/div><div class=\"eael-bd-cg-footer\"><\/div><\/div><\/article><article class=\"eael-better-docs-category-grid-post\" data-id=\"2521\">\n        <div class=\"eael-bd-cg-inner\"><div class=\"eael-bd-cg-header\">\n                    <div class=\"eael-bd-cg-header-inner\"><h2 class=\"eael-docs-cat-title\">Server<\/h2><\/div>\n                <\/div><div class=\"eael-bd-cg-body\"><ul><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/instructions-for-installing-and-activating-windows-server\/\">Instructions for installing and activating Windows Server (Evaluation Version)<\/a>\n                                    <\/li><\/ul><\/div><div class=\"eael-bd-cg-footer\"><\/div><\/div><\/article><\/div><div class=\"clearfix\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-372d33a bd-cat-grid cu-cat-grid elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-eael-betterdocs-category-grid\" data-id=\"372d33a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;grid_column&quot;:&quot;3&quot;,&quot;grid_column_tablet&quot;:&quot;2&quot;,&quot;grid_column_mobile&quot;:&quot;1&quot;}\" data-widget_type=\"eael-betterdocs-category-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div id=\"eael-bd-cat-grid-372d33a\" class=\"eael-better-docs-category-grid-wrapper\"><div class=\"eael-better-docs-category-grid grid\" data-layout-mode=\"grid\"><article class=\"eael-better-docs-category-grid-post\" data-id=\"97470\">\n    <div class=\"eael-bd-cg-inner\"><div class=\"eael-bd-cg-header\">\n                <div class=\"eael-bd-cg-header-inner\"><h2 class=\"eael-docs-cat-title\">Office Products<\/h2><\/div>\n            <\/div><div class=\"eael-bd-cg-body\"><ul><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/office-2019-pro-plus-retail-bound-key-used\/\">Office 2019 Pro Plus Retail Bound key used<\/a>\n                                <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/project-visio-oder-office-koennen-nicht-installiert-werden-weil-ein-klick-und-los-installer-bereit-installiert-ist\/\">Project, Visio oder Office k\u00f6nnen nicht installiert werden, weil ein Klick-und-Los-Installer bereit installiert ist.<\/a>\n                                <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/office-difference\/\">Office Differences<\/a>\n                                <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/installation-guide-office-2021-standard-and-professional-plus\/\">Installation guide Office 2021 Standard and Professional Plus<\/a>\n                                <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/installation-guide-office-2019-standard-and-professional-plus\/\">Installation guide Office 2019 Standard and Professional Plus<\/a>\n                                <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/fehlermeldung-vcruntime140_1-dll-nicht-gefunden\/\">Error message: VCRUNTIME140_1.dll not found<\/a>\n                                <\/li><\/ul><\/div><div class=\"eael-bd-cg-footer\"><a class=\"eael-bd-cg-button\" href=\"https:\/\/keys.express\/support\/en\/docs\/customer-support\/office-products\/\">Explore More<\/a><\/div><\/div><\/article><article class=\"eael-better-docs-category-grid-post\" data-id=\"114205\">\n    <div class=\"eael-bd-cg-inner\"><div class=\"eael-bd-cg-header\">\n                <div class=\"eael-bd-cg-header-inner\"><h2 class=\"eael-docs-cat-title\">KDM Shop Manager<\/h2><\/div>\n            <\/div><div class=\"eael-bd-cg-body\"><\/div><div class=\"eael-bd-cg-footer\"><a class=\"eael-bd-cg-button\" href=\"https:\/\/keys.express\/support\/en\/docs\/non-knowledgebase\/kdm-shop-manager\/\">Explore More<\/a><\/div><\/div><\/article><article class=\"eael-better-docs-category-grid-post\" data-id=\"114205\">\n    <div class=\"eael-bd-cg-inner\"><div class=\"eael-bd-cg-header\">\n                <div class=\"eael-bd-cg-header-inner\"><h2 class=\"eael-docs-cat-title\">KD WordPress Developer<\/h2><\/div>\n            <\/div><div class=\"eael-bd-cg-body\"><\/div><div class=\"eael-bd-cg-footer\"><a class=\"eael-bd-cg-button\" href=\"https:\/\/keys.express\/support\/en\/docs\/non-knowledgebase\/kd-wordpress-developer\/\">Explore More<\/a><\/div><\/div><\/article><article class=\"eael-better-docs-category-grid-post\" data-id=\"114205\">\n    <div class=\"eael-bd-cg-inner\"><div class=\"eael-bd-cg-header\">\n                <div class=\"eael-bd-cg-header-inner\"><h2 class=\"eael-docs-cat-title\">Magento Shop Users<\/h2><\/div>\n            <\/div><div class=\"eael-bd-cg-body\"><ul><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/accept-shop-cookies\/\">Troubleshoot Shopping \/ reCAPTCHA Problems<\/a>\n                                <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/credit-card-payment\/\">Credit Card Payment<\/a>\n                                <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/register-as-b2b-customer\/\">Register as B2B customer<\/a>\n                                <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/how-to-update-existing-customer-information-including-date-of-birth\/\">How to update existing customer information including date of birth<\/a>\n                                <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/enable-two-factor-authentication-2fa-for-customers\/\">Enable two-factor authentication (2FA) for shop customers<\/a>\n                                <\/li><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/guest-users-join-ke-teams\/\">Join a Teams invitation as Guest<\/a>\n                                <\/li><\/ul><\/div><div class=\"eael-bd-cg-footer\"><a class=\"eael-bd-cg-button\" href=\"https:\/\/keys.express\/support\/en\/docs\/customer-support\/magento-shop-users\/\">Explore More<\/a><\/div><\/div><\/article><article class=\"eael-better-docs-category-grid-post\" data-id=\"95603\">\n    <div class=\"eael-bd-cg-inner\"><div class=\"eael-bd-cg-header\">\n                <div class=\"eael-bd-cg-header-inner\"><h2 class=\"eael-docs-cat-title\">Employee Tutorials<\/h2><\/div>\n            <\/div><div class=\"eael-bd-cg-body\"><\/div><div class=\"eael-bd-cg-footer\"><a class=\"eael-bd-cg-button\" href=\"https:\/\/keys.express\/support\/en\/docs\/human-resource\/employee-tutorials\/\">Explore More<\/a><\/div><\/div><\/article><article class=\"eael-better-docs-category-grid-post\" data-id=\"95603\">\n    <div class=\"eael-bd-cg-inner\"><div class=\"eael-bd-cg-header\">\n                <div class=\"eael-bd-cg-header-inner\"><h2 class=\"eael-docs-cat-title\">Magento Shop Manager<\/h2><\/div>\n            <\/div><div class=\"eael-bd-cg-body\"><ul><li><i class=\"far fa-file-alt eael-bd-cg-post-list-icon\"><\/i><a href=\"https:\/\/keys.express\/support\/en\/documentation\/update-product-price\/\">Update Product Price<\/a>\n                                <\/li><\/ul><\/div><div class=\"eael-bd-cg-footer\"><a class=\"eael-bd-cg-button\" href=\"https:\/\/keys.express\/support\/en\/docs\/customer-support\/magento-shop-manager\/\">Explore More<\/a><\/div><\/div><\/article><\/div><div class=\"clearfix\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a414f56 elementor-widget elementor-widget-spacer\" data-id=\"a414f56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e15331f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e15331f\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a8dbb62\" data-id=\"a8dbb62\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How can we help? English Deutsch (German) Fran\u00e7ais (French) Italiano (Italian) Espa\u00f1ol (Spanish) Portugu\u00eas (Portuguese (Portugal)) Vlaams \u010ce\u0161tina (Czech) Sloven\u010dina (Slovak) \u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac (Greek) T\u00fcrk\u00e7e (Turkish) Portugu\u00eas (Portuguese (Brazil)) Office Products Create .iso installers for volume office Clean old Office installations on MacOS \/ Office-reset for MacOS Activate Microsoft 365 account Office Standard 2021 MacOS Serializer [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3741","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Installation &amp; Activation - Keys Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keys.express\/support\/en\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Installation &amp; Activation - Keys Support\" \/>\n<meta property=\"og:description\" content=\"How can we help? English Deutsch (German) Fran\u00e7ais (French) Italiano (Italian) Espa\u00f1ol (Spanish) Portugu\u00eas (Portuguese (Portugal)) Vlaams \u010ce\u0161tina (Czech) Sloven\u010dina (Slovak) \u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac (Greek) T\u00fcrk\u00e7e (Turkish) Portugu\u00eas (Portuguese (Brazil)) Office Products Create .iso installers for volume office Clean old Office installations on MacOS \/ Office-reset for MacOS Activate Microsoft 365 account Office Standard 2021 MacOS Serializer [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/keys.express\/support\/en\/\" \/>\n<meta property=\"og:site_name\" content=\"Keys Support\" \/>\n<meta property=\"article:modified_time\" content=\"2025-06-23T06:28:38+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/\",\"url\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/\",\"name\":\"Installation &amp; Activation - Keys Support\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/#website\"},\"datePublished\":\"2021-12-15T11:30:25+00:00\",\"dateModified\":\"2025-06-23T06:28:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Installation &amp; Activation\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/\",\"name\":\"Keys Support\",\"description\":\"Keys Support and It Works!\",\"publisher\":{\"@id\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/#organization\",\"name\":\"Keys Support\",\"url\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/keys.express\\\/support\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/KE-Logo-en.svg\",\"contentUrl\":\"https:\\\/\\\/keys.express\\\/support\\\/wp-content\\\/uploads\\\/2025\\\/02\\\/KE-Logo-en.svg\",\"width\":248,\"height\":92,\"caption\":\"Keys Support\"},\"image\":{\"@id\":\"https:\\\/\\\/keys.express\\\/support\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Installation &amp; Activation - Keys Support","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/keys.express\/support\/en\/","og_locale":"en_US","og_type":"article","og_title":"Installation &amp; Activation - Keys Support","og_description":"How can we help? English Deutsch (German) Fran\u00e7ais (French) Italiano (Italian) Espa\u00f1ol (Spanish) Portugu\u00eas (Portuguese (Portugal)) Vlaams \u010ce\u0161tina (Czech) Sloven\u010dina (Slovak) \u0395\u03bb\u03bb\u03b7\u03bd\u03b9\u03ba\u03ac (Greek) T\u00fcrk\u00e7e (Turkish) Portugu\u00eas (Portuguese (Brazil)) Office Products Create .iso installers for volume office Clean old Office installations on MacOS \/ Office-reset for MacOS Activate Microsoft 365 account Office Standard 2021 MacOS Serializer [&hellip;]","og_url":"https:\/\/keys.express\/support\/en\/","og_site_name":"Keys Support","article_modified_time":"2025-06-23T06:28:38+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/keys.express\/support\/en\/","url":"https:\/\/keys.express\/support\/en\/","name":"Installation &amp; Activation - Keys Support","isPartOf":{"@id":"https:\/\/keys.express\/support\/en\/#website"},"datePublished":"2021-12-15T11:30:25+00:00","dateModified":"2025-06-23T06:28:38+00:00","breadcrumb":{"@id":"https:\/\/keys.express\/support\/en\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/keys.express\/support\/en\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/keys.express\/support\/en\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/keys.express\/support\/en\/"},{"@type":"ListItem","position":2,"name":"Installation &amp; Activation"}]},{"@type":"WebSite","@id":"https:\/\/keys.express\/support\/en\/#website","url":"https:\/\/keys.express\/support\/en\/","name":"Keys Support","description":"Keys Support and It Works!","publisher":{"@id":"https:\/\/keys.express\/support\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/keys.express\/support\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/keys.express\/support\/en\/#organization","name":"Keys Support","url":"https:\/\/keys.express\/support\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/keys.express\/support\/en\/#\/schema\/logo\/image\/","url":"https:\/\/keys.express\/support\/wp-content\/uploads\/2025\/02\/KE-Logo-en.svg","contentUrl":"https:\/\/keys.express\/support\/wp-content\/uploads\/2025\/02\/KE-Logo-en.svg","width":248,"height":92,"caption":"Keys Support"},"image":{"@id":"https:\/\/keys.express\/support\/en\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/keys.express\/support\/en\/wp-json\/wp\/v2\/pages\/3741","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/keys.express\/support\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/keys.express\/support\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/keys.express\/support\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/keys.express\/support\/en\/wp-json\/wp\/v2\/comments?post=3741"}],"version-history":[{"count":162,"href":"https:\/\/keys.express\/support\/en\/wp-json\/wp\/v2\/pages\/3741\/revisions"}],"predecessor-version":[{"id":111838,"href":"https:\/\/keys.express\/support\/en\/wp-json\/wp\/v2\/pages\/3741\/revisions\/111838"}],"wp:attachment":[{"href":"https:\/\/keys.express\/support\/en\/wp-json\/wp\/v2\/media?parent=3741"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}