{"id":39495,"date":"2022-07-25T08:44:54","date_gmt":"2022-07-25T08:44:54","guid":{"rendered":"https:\/\/keys.support\/?post_type=docs&#038;p=39495"},"modified":"2023-01-20T16:08:22","modified_gmt":"2023-01-20T16:08:22","password":"","slug":"how-to-update-existing-customer-information-including-date-of-birth","status":"publish","type":"docs","link":"https:\/\/keys.express\/support\/en\/documentation\/how-to-update-existing-customer-information-including-date-of-birth\/","title":{"rendered":"How to update existing customer information including date of birth"},"content":{"rendered":"\n<p>If you need to update your personal account information (e.g. name, birthday) in our web shop, simply follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Visit <a rel=\"noreferrer noopener\" href=\"https:\/\/keys.express\" target=\"_blank\">https:\/\/keys.express<\/a>  <\/li>\n\n\n\n<li>Choose your store view<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"526\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c8ee444-1024x526.png\" alt=\"\" class=\"wp-image-39583\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c8ee444-1024x526.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c8ee444-300x154.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c8ee444-768x394.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c8ee444.png 1291w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>3. On the upper right section of the page, sign in to your account by clicking the &#8216;Sign In link&#8217;.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c8f8f78.png\" alt=\"\" class=\"wp-image-39593\" width=\"343\" height=\"169\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c8f8f78.png 343w, https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c8f8f78-300x148.png 300w\" sizes=\"(max-width: 343px) 100vw, 343px\" \/><\/figure>\n\n\n\n<p>4. After you signed in, click your account name<br>5. then click My Account<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c96c6d2.png\" alt=\"\" class=\"wp-image-39604\" width=\"242\" height=\"272\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c96c6d2.png 269w, https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c96c6d2-267x300.png 267w\" sizes=\"(max-width: 242px) 100vw, 242px\" \/><\/figure>\n\n\n\n<p>6. Open the Account Information Menu<br>7. Here you can change your personal information like title, name and date of birth (birthday)<br>8. Click Save <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"602\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c981645-1024x602.png\" alt=\"\" class=\"wp-image-39615\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c981645-1024x602.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c981645-300x177.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c981645-768x452.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_c981645.png 1392w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-white-color has-vivid-red-background-color has-text-color has-background\"><strong>By providing your birthday, we can send you a little surprise every year!<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Register as a new Customer<\/h2>\n\n\n\n<p>You can add your date of birth also when you register as a new customer<br>1. Click on the Account Icon<br>2. Select Create an Account<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"255\" height=\"162\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_11ec0b6d.png\" alt=\"\" class=\"wp-image-39645\"\/><\/figure>\n\n\n\n<p>3. Fill in your personal information<br>4. provide your date of birth to benefit from our surprise each year.<br>Save your changes and confirm your account with the link you receive in your email. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"594\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_11ecac41-1024x594.png\" alt=\"\" class=\"wp-image-39655\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_11ecac41-1024x594.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_11ecac41-300x174.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_11ecac41-768x446.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/07\/Snag_11ecac41.png 1373w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Follow this tutorial here <a href=\"https:\/\/keys.express\/support\/documentation\/register-as-b2b-customer\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/keys.express\/support\/documentation\/register-as-b2b-customer\/<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you need to update your personal account information (e.g. name, birthday) in our web shop, simply follow these steps: 3. On the upper right section of the page, sign in to your account by clicking the &#8216;Sign In link&#8217;. 4. After you signed in, click your account name5. then click My Account 6. Open [&hellip;]<\/p>\n","protected":false},"author":81,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[129,359],"doc_tag":[543,542],"knowledge_base":[107],"class_list":["post-39495","docs","type-docs","status-publish","hentry","doc_category-knowledge-base","doc_category-magento-shop-users","doc_tag-account","doc_tag-birthday","knowledge_base-customer-support"],"acf":[],"year_month":"2026-06","word_count":167,"total_views":"4236","reactions":{"happy":"1","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"dev_staedeli","author_url":"https:\/\/keys.express\/support\/en\/author\/dev_staedeli\/"},"doc_category_info":[{"term_name":"Knowledge Base","term_url":"https:\/\/keys.express\/support\/en\/docs\/customer-support\/knowledge-base\/"},{"term_name":"Magento Shop Users","term_url":"https:\/\/keys.express\/support\/en\/docs\/customer-support\/magento-shop-users\/"}],"doc_tag_info":[{"term_name":"account","term_url":"https:\/\/keys.express\/support\/en\/docs-tag\/account\/"},{"term_name":"Birthday","term_url":"https:\/\/keys.express\/support\/en\/docs-tag\/birthday\/"}],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to update existing customer information including date of birth - Keys Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keys.express\/support\/en\/documentation\/how-to-update-existing-customer-information-including-date-of-birth\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to update existing customer information including date of birth - Keys Support\" \/>\n<meta property=\"og:description\" content=\"If you need to update your personal account information (e.g. name, birthday) in our web shop, simply follow these steps: 3. 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