{"id":1825,"date":"2021-08-02T16:11:36","date_gmt":"2021-08-02T16:11:36","guid":{"rendered":"https:\/\/keys.support\/?post_type=docs&#038;p=1825"},"modified":"2022-05-06T15:21:49","modified_gmt":"2022-05-06T15:21:49","password":"","slug":"send-keys-to-customers","status":"publish","type":"docs","link":"https:\/\/keys.express\/support\/en\/documentation\/send-keys-to-customers\/","title":{"rendered":"Send Keys to Customers"},"content":{"rendered":"\n<p>How to send Software Keys to Customers from the FC \/ Fullfilment Center:<\/p>\n\n\n\n<ol class=\"wp-block-list\" type=\"1\"><li>Go to Keys-Tool:<\/li><\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"577\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image001-1-1024x577.png\" alt=\"\" class=\"wp-image-1827\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image001-1-1024x577.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image001-1-300x169.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image001-1-768x433.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image001-1.png 1530w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Go to FC:<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"670\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image003-2-1024x670.png\" alt=\"\" class=\"wp-image-1836\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image003-2-1024x670.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image003-2-300x196.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image003-2-768x502.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image003-2.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Change the language to the one of the customer:<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"722\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image005-1-1024x722.png\" alt=\"\" class=\"wp-image-1844\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image005-1-1024x722.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image005-1-300x211.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image005-1-768x541.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image005-1.png 1135w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Input the customers information<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"606\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image007-1-1024x606.png\" alt=\"\" class=\"wp-image-1852\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image007-1-1024x606.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image007-1-300x177.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image007-1-768x454.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image007-1.png 1226w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Paid always on yes. Please input the right currency and the platform where he bought it.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Input his location<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"689\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image009-1-1024x689.png\" alt=\"\" class=\"wp-image-1860\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image009-1-1024x689.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image009-1-300x202.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image009-1-768x516.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image009-1.png 1258w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The country is needed for the tax calculation, the other address of the customer is optional.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Input the item number you can find it in the excel sheet&nbsp;<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"696\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image011-1-1024x696.png\" alt=\"\" class=\"wp-image-1868\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image011-1-1024x696.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image011-1-300x204.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image011-1-768x522.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image011-1.png 1141w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Or you can search for it below:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"605\" height=\"160\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image014-1.png\" alt=\"\" class=\"wp-image-1884\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image014-1.png 605w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image014-1-300x79.png 300w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"605\" height=\"344\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image016.png\" alt=\"\" class=\"wp-image-1892\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image016.png 605w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image016-300x171.png 300w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>You can add more products here:<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"248\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image017-1-1024x248.png\" alt=\"\" class=\"wp-image-1908\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image017-1-1024x248.png 1024w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image017-1-300x73.png 300w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image017-1-768x186.png 768w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image017-1.png 1197w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\"><li>Send it<\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"605\" height=\"193\" src=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image020.png\" alt=\"\" class=\"wp-image-1916\" srcset=\"https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image020.png 605w, https:\/\/keys.express\/support\/wp-content\/uploads\/2021\/08\/image020-300x96.png 300w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/><\/figure>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to send Software Keys to Customers from the FC \/ Fullfilment Center: Go to Keys-Tool: Go to FC: Change the language to the one of the customer: Input the customers information Paid always on yes. Please input the right currency and the platform where he bought it. Input his location The country is needed [&hellip;]<\/p>\n","protected":false},"author":81,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"doc_category":[179],"doc_tag":[],"knowledge_base":[107],"class_list":["post-1825","docs","type-docs","status-publish","hentry","doc_category-fulfillment-center","knowledge_base-customer-support"],"acf":[],"year_month":"2026-06","word_count":94,"total_views":"17","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"dev_staedeli","author_url":"https:\/\/keys.express\/support\/en\/author\/dev_staedeli\/"},"doc_category_info":[{"term_name":"Fulfillment Center","term_url":"https:\/\/keys.express\/support\/en\/docs\/information-technology\/fulfillment-center\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Send Keys to Customers - Keys Support<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/keys.express\/support\/en\/documentation\/send-keys-to-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Send Keys to Customers - Keys Support\" \/>\n<meta property=\"og:description\" content=\"How to send Software Keys to Customers from the FC \/ Fullfilment Center: Go to Keys-Tool: Go to FC: Change the language to the one of the customer: Input the customers information Paid always on yes. 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