{"version":"1.0","provider_name":"Keys Support","provider_url":"https:\/\/keys.express\/support\/en\/","author_name":"admin","author_url":"https:\/\/keys.express\/support\/en\/author\/dev_staedeli\/","title":"Create Credit Memo \/ cancel order - Keys Support","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"e7j1MRV0PS\"><a href=\"https:\/\/keys.express\/support\/en\/documentation\/create-credit-memo-cancel-order\/\">Create Credit Memo \/ cancel order<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/keys.express\/support\/en\/documentation\/create-credit-memo-cancel-order\/embed\/#?secret=e7j1MRV0PS\" width=\"600\" height=\"338\" title=\"&#8220;Create Credit Memo \/ cancel order&#8221; &#8212; Keys Support\" data-secret=\"e7j1MRV0PS\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/keys.express\/support\/wp-includes\/js\/wp-embed.min.js\n<\/script>\n","description":"In Magento you cannot cancel an order in status complete. We have to issue a credit note \/ credit memo instead. Edit the order you want to cancel. Click on Credit Memo You will see the New Memo screen Checking Return to stock has no effect, you must return the key manually to stock. enter [&hellip;]","thumbnail_url":"https:\/\/keys.express\/support\/wp-content\/uploads\/2022\/01\/Snag_17574d10.png"}